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== Support == #support
=== COSMOS Wiki
Many of our users' most common questions have documented answers in this wiki. Please use the search function in the top-right corner.

=== Frequently Asked Questions
Many issues are very common, please refer to [UserGuide/Faq the FAQ]

=== How to request help
In order to best solve your issues, please include the following in your communication:
* Institutional Affiliation
* email and username used for account registration
* brief description of your issue
  * what you were trying to accomplish
  * what did not work as you expected
* any other relevant information such as:
  * the commands you ran, and their output
  * error messages
  * log files

=== Community Mailing List
To ask questions of the user community, use the mailing list orbit-users@orbit-lab.org

=== Technical Support
To get technical support from the testbed maintainers, email problems@cosmos-lab.org