wiki:UserGuide/Support

Support

COSMOS Wiki

Many of our users' most common questions have documented answers in this wiki. Please use the search function in the top-right corner.

Frequently Asked Questions

Many issues are very common, please refer to the FAQ

How to request help

In order to best solve your issues, please include the following in your communication:

  • Institutional Affiliation
  • email and username used for account registration
  • brief description of your issue
    • what you were trying to accomplish
    • what did not work as you expected
  • any other relevant information such as:
    • the commands you ran, and their output
    • error messages
    • log files

Community Mailing List

To ask questions of the user community, use the mailing list orbit-users@…

Technical Support

To get technical support from the testbed maintainers, email problems@…

Last modified 3 months ago Last modified on May 19, 2020, 6:36:38 PM
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