wiki:UserGuide/Support

Version 4 (modified by msherman, 5 years ago) ( diff )

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Site Navigation

  1. COSMOS Testbed Overview
    1. Concepts
    1. Testbed Workflow
    1. Availability and Resource Status
    1. Events and Conferences
  6. Getting Started
    1. Make an Account
    2. Create and Configure SSH Keys
    3. Make a Reservation
    4. Log in to your Reservation
    5. Control Resources with OMF
    6. Run a Hello World Experiment
    7. Get Help and Support
  7. User Guide
    1. Policies
    1. Account Creation
    1. Scheduling and Reservations
    1. Disk Images
    1. Frequently Asked Questions
    1. Resource Control with OMF
    1. Remote Access
    1. Chrome Remote Desktop Setup Page
    1. Measurement & Result Collection
    1. Storage
    1. Support
    1. Contributing to the Wiki
  20. Tutorials
    1. SDR and Wireless
    2. Optical Networking
    3. Wired Networking
    4. Edge Computing
    5. 4G/5G Systems
    6. Orchestration Platforms
  21. Architecture
    1. Data Flow
    1. Deployment Map
    1. Domains
    1. Naming Convention
    1. Networks
    1. Optical
  28. Resources, Services and APIs
    1. RF Control
    2. SDR Control
    3. Compute Control
    4. Network Control
    5. Optical Control
  29. Datasets
  30. Hardware Info
    1. Cameras
    1. Compute
    1. Network
    1. Nodes
    1. Optical
    1. RF Subsystems
    1. Antennas
    1. Full-Duplex Radio
    1. RF Front End
    1. Software Defined Radios (SDR)
  41. RF Policies & Compliance
    1. Outdoor Radio Frequency Allocation
    2. Program Experiment License
    3. Spectrum Monitoring
    4. Emergency Stop Procedures
    5. Network and Platform Security

Support

COSMOS Wiki

Many of our users' most common questions have documented answers in this wiki. Please use the search function in the top-right corner.

Frequently Asked Questions

Many issues are very common, please refer to User Guide/Faq

How to request help

In order to best solve your issues, please include the following in your communication:

  • Institutional Affiliation
  • email and username used for account registration
  • brief description of your issue
    • what you were trying to accomplish
    • what did not work as you expected
  • any other relevant information such as:
    • the commands you ran, and their output
    • error messages
    • log files

Community Mailing List

To ask questions of the user community, use the mailing list orbit-users@…

Technical Support

To get technical support from the testbed maintainers, email problems@…

Note: See TracWiki for help on using the wiki.